Salesforce offers a range of solutions allowing enterprises of all sizes to improve their activities. The leader on the business application market has a base of ready-made solutions around which more personalised systems are built. Apart from applications, Salesforce jest a repository of knowledge and an experience sharing platform, where everyone can learn almost everything about the use of individual tools.
The most popular ready-made Salesforce solutions include the flagship product: CRM Sales Cloud, as well as Service Cloud or Marketing Cloud. Each of these tools is available in a variety of versions depending on the number of licences and the scope of features needed by a given enterprise, which proves full scalability of the technology. In addition to the flagship products, Salesforce’s offer embraces many other applications which support business processes in other areas. Community Cloud enables establishing valuable relationships between customers or employees. Wave Analytics is a tool which permits advanced data analyses and a professional approach to data collection. IoT Cloud allows development of the Internet of Things, which means the connection of individual devices via cloud computing, in order to get a full control over them and be able to make a full use of the advanced technology.
By planning a closed ecosystem, Salesforce has enabled partner enterprises to develop their own applications. By means of the force.com platform, each of the official partners of the company can build its own application. When the application is ready, the next step is to offer it to all ecosystem members through the internal store with applications – AppExchange. It is a perfect opportunity to tap the intellectual potential of partners and develop the solutions needed by enterprises.